At time of announcement, these were anywhere365, audiocodes, computertalk, enghouse, ip dynamics, landis, and luware All of these isvs will also benefit from teams phone extensibility, and have been. Dynamics 365 contact center customers will be able to leverage teams phone as a single, integrated solution to streamline the deployment, management, and billing of their telephony infrastructure. Learn more teams phone extensibility will be in public preview and available for customers to try soon To learn more about teams phone extensibility and how to develop your own solutions using azure communication services, stay tuned for more resources and announcements at build 2025 in may. Get the certified microsoft teams contact center solution that your whole team will appreciate
Built specifically for microsoft teams, landis contact center is natively integrated and has the features that everyone loves. A cloud contact center uses omnichannel support including phone calls, email, online chat, and other technologies to manage customer interactions and work streams. Microsoft has announced teams phone extensibility with dynamics 365 contact center The move will allow users to leverage teams phone as a single integrated solution, powering voice interactions across microsoft’s ucaas and ccaas platforms As a result, microsoft alleviates the need to configure and administer a separate phone system for contact center deployments Learn how landis contact center for microsoft teams can power your teams call center
Audiocodes voca customer case study videos:
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