Understanding your thames water leak notification receiving contact from thames water about a potential leak can be alarming, but it's actually their proactive approach to helping customers prevent water waste and costly bills Thames water serves over 16 million people across london and the thames valley, using sophisticated monitoring systems to detect unusual water usage patterns that may. Thames water has launched a online tool and new interactive map for members of the public to report and pinpoint locations experiencing operational issues across london and the thames valley The water company is making it easier and quicker for members of the public to report sewer flooding, blockages or leaks across london and the thames valley, following the launch of a new reporting tool. A new online tool has been designed to help residents report blocked sewers, flooding and pollution in the thames water area. Thames water added to problems page 20th february 2025 thame town council’s ‘ report a problem’ webpage has been updated to now include a direct link to thames water’s online reporting tool
Once reported, thames water aims to despatch a rapid response team to the scene within two hours In many cases, teams are sent in under an hour. The public can now report pollution and sewer blockages or flooding directly online to speed up repairs and help protect the environment. Residents can now easily report blocked sewers, flooding, and pollution online, and find live updates on storm overflow activity in west oxfordshire, as thames water rolls out a new tool.
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